1. Introduction

Millenium Roofing (doing business as Armando Rodarte) (“we,” “our,” or “us”) respects your privacy. This Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your information in connection with our roofing services and website at Roofingcontractorsandiego.com (the “Site”).

2. Data We Collect

- Personal data: name, email, phone number, address (as provided by you)

- How collected: online forms, phone calls, in-person interactions

3. How We Use Your Data

- To provide and coordinate roofing services (installations, repairs, inspections, maintenance)

- To communicate about appointments, quotes, and service updates

- For marketing and analytics to improve our services and site

4. Data Storage and Access

- We store data in Go High Level CRM

- Access is limited to the owner and authorized personnel

- Data retention: retention periods vary based on business needs and legal obligations

5. Data Sharing

- We do not share personal data with third parties beyond Go High Level unless needed to deliver services or as required by law

- If applicable, we will identify any processors or subcontractors we use

6. Cookies and Tracking

- We currently do not maintain a cookie policy. If we add cookies in the future, we will provide a cookie banner and describe cookie types and purposes

7. A2P SMS Data and Communications

- Opt-in methods: website form, in-person.

- Types of messages: appointment reminders, service updates

- Data used for messaging: phone number and email (as collected)

- Opt-out: reply STOP to stop receiving messages

- Verification: to be completed with Go High Level; use the provided contact for verification

8. International Transfers

- Data stored in the United States via Go High Level and may be processed by processors located outside your country as necessary

9. User Rights

- Access, correction, deletion requests; how to contact us

10. Security

- Reasonable safeguards to protect your data

11. Children’s Privacy

- No marketing to children 

12. Changes to this Policy

- Last updated date and how changes will be communicated

13. Contact Us

- Email: [email protected]

- Physical address: 546 East El Norte Parkway, Escondido, California, USA

- Phone: 760-658-3908

14. Governing Law

- California law governs this Policy and your use of our Site and services

15. Dispute Resolution

- Any disputes will be handled in accordance with applicable California law